Gambling Support

Our support will help you via email at all times without any additional costs for you

What would you like help with?

Our support will not give out any information about you without your consent.

Helpful hints for responsible gambling

We recommend you think about the following hints, before gambling in order to insure gambling stays fun for You and without any negative side effects:
Set yourself a deposit limit

Before you start to gambling think about how much you can afford to gamble with according to Your financial situation. Play with amounts which are for fun and for Your entertainment.

Do not try to win back a loss at every cost

Try to not take to huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.

Set yourself a time limit

Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.

Play smart

It is smarter to not play, when You are extremely stressed, depressed or under to much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.

Take breaks

You should take breaks when You notice, that You get tired or can’t concentrate anymore.

Only one account

To make it easier to have an overview how much time and money You spend on gambling it is highly advised to not create more than one Account per Person.

Confidential help that’s right for you

Our support will help you via email at all times without any additional costs for you

Minor Protection

To use our service, you have to be 18 years or older. To avoid abuse, keep your login data safe from any minors near you.


We recommend a filter program to avoid minors, especially children, to access any context on the internet, which is not healthy for them.


For parents we can recommend a list of internet filters, to support them, from keeping their children from any context, which was not made for them. The FamiSafe website a list of best internet filters for your child’s phones and tablets.


In case you are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything, that does nothing good for you. “Self-Exclusion” means, that you exclude yourself, out of your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They also will explain you all future steps and what is needed from you.




*Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.


During Self Exclusion you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.