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AZ Jackpots Support

Are my winnings guaranteed to be paid out?

At AZB Games we can guarantee you will be paid out on your winnings – regardless of the jackpot amount.

At ABGames you bet on the outcome of the official draw. For all intents and purposes you will have the exact same customer experience as if you were entering the official lottery. The key difference is that we take your bet and we pay you if you win.

We can achieve this in two ways:

  • For smaller prize tier payments we make the payment directly from the fund we have from the total sales for the draw.
  • For us to make the larger prize tier payments we take out insurance policies to cover the eventuality of a Jackpot win or a substantial payout on the bet. Part of the bet price you pay goes towards the payment of this policy. We have a risk assessment team that calculates the requirement for each prize tier and, depending on their results, we decide to make the payment by option 1 (lump sum) or option 2 (installments). This system operates in the same way on all the lotteries we offer.

We are registered with the Curaca government. In order for us to retain these licences we have to prove that we are able to make the required payouts to our players should they win and that we have the correct procedures in place to guarantee this.

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